Indrap Learning Limited | Laura Santos | Activity https://pdl.indrap.org/members/laura25896/activity/ Activity feed for Laura Santos. Mon, 01 Jun 2026 18:22:37 +0100 https://buddypress.org/?v= en-US 30 hourly 2 303121bc172020e20863721f1bdc124e Laura Santos started the topic The most powerful marketing tool in the forum Competency Based Training For TB Surge And Laboratory Staff https://pdl.indrap.org/forums/topic/the-most-powerful-marketing-tool/ Thu, 15 Jan 2026 16:29:40 +0100 As Robert Cialdini, author of The Psychology of Influence, writes: “The rule of reciprocal exchange guarantees us a kind of reward for courtesies, gifts, invitations. It is a universal and extremely effective tool for obtaining concessions from the other person. The widespread and vigorously maintained sense of appreciation has played a huge role…Read more

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